Part time cleaning jobs Berkhamsted Tring Hemel Hempstead Chesham & Amersham
How we use your data
Maid of Herts are committed to ensuring that any personal data supplied by you is
collected and held securely and processed lawfully.
The purpose of this Privacy Notice is to tell you what information Maid of Herts
Limited ("MOH") collects from you, how and when it may be collected and what happens
Personal Information is any personally identifiable information, such as your email
address, name, home or work address, telephone number, bank details or online identifier,
which can directly or indirectly identify you. We refer to it as "Personal Information"
1. What information might we collect about you?
When you interact with us in the different ways described below, we may ask you for
the following information:
· personal and contact details (for example your name, email address, address, phone
number, financial information, personal description and photograph, proof of identity,
NI and residence);
· personal and contact details you give us when subscribing to receive emails, newsletters
or marketing information from us;
· information from social media activity (such as likes, shares and tweets) when
you interact with us on social media;
· information and records obtained when you contact our customer service department
by phone, email or web form;
· information you provide if you report a problem with our service;
· additional information which you provide voluntarily and/or which we may ask from
you to better understand you and your interests and requirements.
2. How, when and why do we collect your Personal Information?
We may collect your Personal Information when you request services from us (or otherwise
contact us from time to time) by:
· inputting your data onto our website;
· by directly contacting our business by email or telephone or social media;
· when you speak to one of our customer service agents by telephone, or through our
web page; or
· another business or organisation passes your details to us.
Why do we collect your Personal Information?
We collect and use your Personal Information because it is necessary to obtain certain
details including Personal Information from you in providing you with the service
you have requested and it is in our legitimate interests in the course of operating
our business, including:
· providing the requested services and/or information to you;
· responding to your queries;
· transmitting Personal Information between our office and prospective cleaners;
· keeping you up to date with other services offered by us or referred by us;
However, we will only collect, use and handle your Personal Information when:
· it is necessary for our legitimate interests in connection with carrying out our
business, as long as, in each case, these interests are in line with applicable law
and your legal rights; and/or
· where you have agreed; and/or
· where this is necessary for legal obligations which apply to us.
3. How we use the Personal Information that you provide to us
We undertake the following processing of your Personal Information on the legal basis
that it is necessary to perform the contract with you and to provide the services
we have agreed to provide to you. Where we have not entered into a contract with
you, we may also carry out this processing because in that pre-contractual stage
where we consider it is necessary in our legitimate business interests in order to
deal with requests, enquiries or comments you have made to us.
Pre-contract processing - we collect your Personal Information which you provide
to us when applying for a service with us to comply with our legal obligations. We
may also process your Personal Information for this purpose where we consider it
necessary for performance of the contract with you, or otherwise with your consent.
Other lawfully permitted processing - We may also use any Personal Information that
you provide to us for example to cleaners as necessary and required to provide you
with the requested service. If you choose not to provide Personal Information requested
by us, we may not be able to provide you with the services and/or information you
have requested or otherwise fulfil the purpose(s) for which we have asked for the
Marketing/Newsletter - where legally permitted to do so where you have provided us
with your contact details and have agreed to be contacted for marketing purposes,
we may contact you by email for marketing purposes relating to our services, our
website, and/or to research opinion on proposed business developments. Your agreement
to the use of your Personal Information for these purposes is optional (see Marketing
Opt-out below) and if you fail to provide your agreement, your use of our services
will not be affected.
Marketing Opt-Out - you are entitled to opt-out from receipt of marketing communication
at any time and free of charge by using the "unsubscribe" option included in any
marketing e-mail or other marketing material received from us or changing your preference.
4. How and when do we share information with third parties?
The services that we provide require the involvement of third parties. We have carefully
selected these third parties and taken steps to ensure that your Personal Information
is adequately protected. The third parties include sub-contractors.
Where we employ third party companies or individuals to process Personal Information
provided by us on our behalf for business functions, including legal, accounting,
audit, consulting and other professional service providers, and providers of other
services related to our business. Portions of our services may be provided by organisations
with which we have a contractual relationship, including subcontractors, and, accordingly,
your Personal Information may be disclosed to them. We only provide these organisations
with the information that they need to be able to perform their services. We will
have in place an agreement with our service providers which will restrict how they
are able to process your Personal Information.
Sharing within MOH and to Service Providers
The Personal Information you provide to us is collected by MOH. However, where we
your Personal Information between and to other functions or offices within the same
corporate group as defined by section 1159 of the Companies Act for the purposes
set out above.
Sharing with other third parties
We may also provide your information to other third parties such as regulators and
law enforcement agencies, where we are required by law to do so, where necessary
for the purposes of preventing and detecting fraud, other criminal offences and/or
to ensure network and information security.
5. How long do we store Personal Information for?
It is our policy to retain your Personal Information for the length of time required
for the specific purpose or purposes for which it was collected, which are set out
for a longer time, for example, where a longer time period is required by applicable
laws. In this case, we will ensure that your Personal Data will continue to be treated
6. Security and Confidentiality
We employ appropriate security measures to help protect your Personal Information
and guard against access by unauthorised persons. Information storage is on secure
Unfortunately, the transmission of information via the Internet is not completely
secure so we cannot guarantee the security of your information when it is transmitted
to our website or from third party websites, any transmission is at your own risk,
however we use strict procedures and security features to prevent unauthorised access.
The site may from time to time contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these websites,
we cannot accept any responsibility or liability and you will have to agree to such
your personal data.
We acknowledge that the information you provide may be confidential. We do not sell,
rent, distribute or otherwise make Personal Information commercially available to
any third party, but we may share information with our service providers for the
7. Your rights
You may withdraw your consent to receiving marketing at any time by changing your
preference via the “unsubscribe” link. It is important to us that you are in control
of your own information. As a result, we offer the following controls:
· You may request access to or copies of the Personal Information that we hold about
you. If you would like to exercise this right, please contact us at email@example.com
or at MOH’s registered address, Little Marlins, Shootersway, Berkhamsted HP4 3TU.
If your request is made before 25 May 2018, we may charge you a fee of £10 for such
access, and in some circumstances more for the provision of copies. For any requests
received after this date no charge will be payable for the first copy, additional
copies may incur an administrative charge;
· If you believe that any information we have about you is incorrect or incomplete,
please contact us firstname.lastname@example.org as soon as possible. We will take steps to
seek to correct or update any information if we are satisfied that the information
we hold is inaccurate. You may request that we restrict our processing;
· You may request that your Personal Information be deleted, where it is no longer
necessary for the purposes for which it is being processed and provided there is
no other lawful basis for which we may continue to process such information;
· To the extent we are processing your Personal Information to meet our legitimate
interests (as set out above), you may object to the processing of your Personal Information
by us. If we are unable to demonstrate our legitimate grounds for that processing,
we will no longer process your Personal Information for those purposes;
· You may object to our processing as set out above;
· You may withdraw any consent given to processing; and
· Where we are processing your Personal Information automatically for the purposes
of performing our contract with you, you may have the right to request that the Personal
Information we hold about you be transferred to a third party data controller.
Please contact email@example.com and we will assist you and provide you with all
rights to which you are entitled in relation to your Personal Information under applicable
data protection law.
If you are unhappy with the way that we have handled your Personal Information, you
can make a complaint to the Information Commissioners Office (ICO) which is the UK
authority responsible for data protection. Contact details are available online.
us at: firstname.lastname@example.org for assistance.
Effective: May 25, 2018
The full terms that are applicable to the use of this website are available on the